Director of Data Consulting Sales and Business Development
Job Description:
This position is responsible for developing and building new business for the company in the area of data analytics and consulting. You will be responsible for driving company growth and profitability by developing and evaluating new opportunities, creating conceptual and custom solutions, negotiating complex agreements and licensing company products.
Job responsibilities include:
In addition to the sales and business development responsibilities described above, you will also develop and manage new business partners and channels, and manage the internal processes for custom deliverables.
Position Requirements
- An extensive and successful track record of closing executive (c-suite) level sales
- A proven ability to sell conceptual and custom solutions and to manage and negotiate complex contracts
- Experience in sales channel or partner development and management
- A technical and or analytic aptitude
- A record of developing new business markets and creating opportunities
- Experience managing complex projects to completion
- Exceptional verbal and written communication skills
- Travel up to 20%
- Must be Seattle-based
Desired Qualifications
- A background in healthcare, data consulting or data analysis
Technical Support Analyst
Job Description:
This position is responsible for content development, technical support, training and product implementations for OCS, Inc. with a dedication to clients in our new market. As one of the first new hires for our company, part of your job will be to work with all levels of end-users, from data entry operators to practioners, office managers, IT staff and data analysts. This position represents the "face" of OCS, therefore, you must maintain and enhance OCS’ reputation for excellent client support and customer service.
Job responsibilities include:
- Create and write new product content and support documentation
- Complete, escalate and/or follow up on client’s support inquires via phone, chat and email
- Perform client outreach when necessary
- Perform and monitor new client software implementations
- Document client interactions into call tracking system
- Provide group and one-on-one training via tele- or web-conferencing
- Identify software improvement opportunities
- Other duties as requested or assigned
Position Requirements
- Experience in/knowledge of the dental industry (e.g. sales, hygienist, office staff, etc.)
- Strong verbal, writing and interpersonal skills
- A technical trouble-shooting aptitude
- Strong organizational skills
- Ability to work independently and establish priorities
- Ability to multitask, take initiative and work collaboratively with others in a fast-paced environment
- Self-starter with a strong sense of ownership and dedication
Desired Qualifications
- Experience with Salesforce, WebEx and SQL
- Basic skills in data analysis helpful
- Experience in training or coaching groups or individuals
Data Analyst I
Job Description
This position assists with the custom analysis of health care data for both internal and external clients. The position may also be involved in the design and specification of new products around health care information.
Duties and Responsibilities
- Performs custom data analyses
- Tracking, processing, and managing of client information and data files
- Write functional specifications/requirements for projects
- Create user documentation
- Produce and/or provide internal education
- Creates presentations using results of data research
- Works on special projects
Position Requirements
- Up to 2-3 years experience in data management, analysis or informatics skills
- Experience with SQL
- Strong verbal and written communication skills, with the ability to clearly explain technical information
- Good project management skills including ability to manage competing deadlines
- Good skills in MS Office, specifically Excel and Access
- Attention to detail
- Ability to prioritize issues in a fast-paced environment
- Able to work with software developers to execute specifications
Desired Qualifications
- Healthcare experience or background preferred
- Experience with coding in SAS and/or SPSS
Regional Sales Director
Job Description
This position is responsible for using consultative and solution selling skills for new account development and/or expanding or upselling existing client accounts. You will sell to direct end-users, administrators and C-level executives. Utilizing your skills in prospecting and qualifying, you will expertly make web-based and in-person presentations to key decision makers in your territory. OCS' Regional Sales Directors operate as part of a tightly knit team and actively work to create opportunities for one another.
Some travel will be required (<20%).
Duties and Responsibilities
- The ability to identify prospective clients through a variety of contacts, including trade shows, referrals, and outbound prospecting
- Formulating sales objectives, compiling and analyzing competitive sales information
- Maintaining accurate records of sales activities and ongoing customer contact
- Developing an expert knowledge of OCS' products and services
- The cost-effective use of company resources to produce revenues
- Recommending actions pertaining to new product development
- Meeting or exceeding quotas on a consistent basis
Position Requirements
This position requires a strong B2B sales background, with a current proven history of quota achievement and business development. You should be very familiar with all phases of the sales cycle from building a sales pipeline through follow-up
- Successful selling to high level healthcare executives to independent owner/operators
- Maintain accurate records of ongoing sales, customer contact and relationship building activities
- Be an excellent communicator (verbal, written, good presenter)
- Strong telephone/prospecting skills, with the capacity to gain credibility quickly
- Experience in drafting sales presentations and proposals
- The ability to prioritize and learn quickly
- Intermediate-to-advanced skills in MS Office and the internet
- An enthusiastic and highly motivated personality coupled with tactful and skilled persistence
- The ability to successfully work as part of a larger team as well as independently
Desired Qualifications
- Healthcare experience or background preferred
- Experience in technology or a technical aptitude is desired
- Experience using WebEx or similar web-based presentation tool
- Formal sales training
National Accounts Director
Job Description
This position is responsible for the sale of OCS offerings to new and existing high potential sales accounts. Using a consultative sales process you'll expertly guide C-level executives, administrators and direct end-users to realize the clinical, operational and financial advantages of using OCS' data tools to achieve their organizations' goals. You'll use web-based and in-person presentations to key decision makers to develop new accounts and expand the depth and breadth of offerings to current accounts. Engaging with OCS' internal departments you'll help direct resources to fulfill product and service deliverables.
Some travel will be required (<20%).
Duties and Responsibilities
- Identifying, developing, and closing opportunities with prospective national or major account clients and upselling existing accounts
- Justifying and demonstrating how using data will achieve the client's financial, clinical and operational goals
- Developing credibility, trust and commitment in all of your interactions
- Development and implementation of sales plans designed to achieve revenue goals
- Ensuring timeframes and deliverables are met in the sales process, and ensures that post-sales teams provide quality service to all assigned clients
- Creating relationships with existing clients to facilitate contract renewal and retention efforts
- Recommending actions pertaining to new product development
- Representing the organization at industry and association events
- Meeting or exceeding quotas on a consistent basis
Position Requirements
- This position requires a strong organizational selling background, with a proven history of quota achievement and a track record of success managing a large base of high profile accounts
- The successful candidate will possess the ability to present and articulate competitive advantages of our products to different audiences through web-based and in-person demonstrations
- Candidates must possess initiative, have exceptional communication and presentation skills, and the ability to prioritize in a fast-changing market
- Must have the ability to identify prospective clients through a variety of contacts, including trade shows, referrals, and outbound prospecting
- Superior negotiation skills at an enterprise level
- Comfortable with solution selling
Desired Qualifications
- Healthcare experience or background strongly preferred
- Experience in technology or a technical aptitude is preferred
- Experience using WebEx or similar web-based presentation tool
Senior SQL Server Database Administrator
Job Responsibilities Include:
- Design and document database architecture – Data Modeling
- Build database schemes, tables, and procedures
- Analyze capacity and performance requirements – tune database for optimal efficiency
- Monitor systems and platforms for high availability
- Analyze problems to reduce system errors, service incidents, and improve overall quality of service
- Develop programs, queries, triggers and stored procedures
- Develop and manage backup and recovery plans
- Develop, implement and manage strong database security model
- Communicate regularly with development, operations, IT and customer support services groups
- Mentor DBA and production support personnel as needed
- Maintain documents pertaining to policies and procedures regarding database administration including compliance-based reporting
Position Requirements:
- Experience managing and operating data warehouse and business intelligence systems in an enterprise environment
- Experience with data importation / migration – SSIS
- Experience developing triggers, stored procedures and views
- Experience with SQL Server Reporting Services
- Experience with MS SQL Server performance monitoring
- Strong written and verbal communication skills
- MSCE / MCDBA preferred
- Exposure to: Salesforce.com, Great Plains, ETL tools, SQL Server Reporting Service, BI products
- Strong troubleshooting skills – database performance tuning, query failures, database design issues, and security models.
- Experience working in a HIPAA or similar compliance-mandated environment preferred